We’re here if you need us
If you have a question, and it’s not here you can email us asking anything you want to know about COVID-19 self-testing.
Ottawa Public Health COVID-19 Telephone Line
- Monday to Friday, 8am – 4:30pm
- Weekends, 9am – 4pm
- Translation is available in multiple languages
- Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
- TTY: 613-580-9656
- Ottawa Public Health COVID-19
Emergency Services
- If you are in distress (e.g. significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone 2-1-1